Severe Storm Relief Information


If you were affected by the severe storm that came through Marshalltown, IA on August 10, 2020, here is some information about disaster relief and resources available to the community. If you have a resource or service to add to this page, or if changes need to be made please call the library at 641-754-5738.


Si se vio afectado por la fuerte tormenta que atravesó Marshalltown, IA el 10 de agosto de 2020, aquí hay información sobre la ayuda en casos de desastre y los recursos disponibles para la comunidad.

Updated: September 22, 2020

Fema individual assistance

Individuals and business owners in  Marshall county may now apply for the FEMA Individual Assistance Program. FEMA Individual Assistance can provide disaster-affected homeowners, renters, and businesses with programs and services to maximize recovery, including assistance with housing, personal property replacement, and medical expenses.

Residents in the 11 counties approved for the Individual Assistance Program may apply online at or by calling the FEMA helpline at 800-621-3362. TTY users can call 800-462-7585.

The Iowa Individual Assistance Grant Program is no longer available in counties where the FEMA Individual Assistance Program has been made available. Visit the Iowa Department of Human Services website at for more information.

If you need case management, please contact MICA by calling 641-752-7162 or sending an email to

Applicants may register in the following ways:

Go online to
Download the FEMA Mobile App for smartphones.
Call 800-621-3362 (TTY: 800-462-7585) between 6 a.m. and 10 p.m. CT, seven days a week. Multilingual operators are available.
If an individual cannot register online or by phone, registration at the Disaster Recovery Center will be available.

disaster Recovery center

A Disaster Recovery Center will open in Marshalltown on Tuesday, September 15, to give survivors from the August 10 severe storm options to submit documents for their disaster assistance application. FEMA has adapted to the realities of responding during the COVID-19 pandemic to serve Iowans while protecting their safety and that of FEMA employees.

The DRC will not operate in a traditional fashion. The center will offer drive-through service. Survivors are asked to stay in their vehicles when visiting.

Applicants do not have to visit a center to submit documents to FEMA—they can mail, fax or submit them online at as well. Information on these options can be found in their FEMA letter.

Survivors who have already registered with FEMA and have been asked to provide additional documentation should read their FEMA letter carefully and make sure they have everything they need when they arrive at the DRC.

If you do not understand the letter you received from FEMA, call 800-621-3362 (TTY: 800-462-7585) between 6 a.m. and 10 p.m. Central Time, and ask for assistance.

The FEMA DRC is located:

Behind the Marshalltown VA Clinic
101 Iowa Ave. W
Marshalltown, IA 50158

(Please enter from W. Berle Rd and proceed south behind the building.)

DRC hours are Monday through Saturday, 9 a.m. to 6 p.m. Central Time

Closed Sundays

The DRC will be open for a limited time and is staffed with FEMA personnel who can scan documents and quickly answer questions about disaster assistance programs.

All applicants and FEMA personnel will follow current state and local COVID-19 safety requirements. Applicants must wear face masks and will remain in their cars as they hand their documents to FEMA personnel, who will be wearing face masks (or other appropriate face covering) and protective equipment. FEMA staff will take the documents, scan them and return them to the applicants.

Alliant energy: project reconnect

To assist our Iowa customers in their time of greatest need, Alliant Energy Foundation has created Project ReConnect. The program will help fund electrical repairs that will restore power after the derecho on August 10.

As Alliant Energy has restored power to communities following the storm, some of our most vulnerable customers are unable to receive available power due to extensive damage to exterior electrical systems, including the weatherhead, service mast and meter box, that belong to the homeowner.

Project ReConnect covers the costs for a licensed electrician to make these repairs. Once the repairs are made, Alliant Energy can fully restore power to the home. The cost for an electrician to make these repairs can be up to $1,500.

Alliant Energy customers who are responsible for their own utilities and need financial assistance to pay for these repairs are encouraged to contact their local Community Action agency:

MICA – Mid-Iowa Community Action
Call (641) 752-7162


Households who currently receive Food Assistance may request replacement of food destroyed as a result of the recent storm damage, or spoilage as a result of a power outage. As a general rule, food will keep 4 hours if stored in a refrigerator, 24 to 48 hours if stored in a freezer. The deadline for this application has been extended to September 17, 2020. Unfortunately food purchased with the COVID-relief EBT cards sent out to families who qualify for free and reduced lunch cannot be replaced through this process.

  • Digital submission: Download and complete the application form, then submit a clear image of the form to:
  • Forms are available at local DHS offices and are also available by mail. Completed paper forms can be submitted to local offices in person, by mail or by fax. Use our DHS Office Locator to find the one nearest you.

Los hogares que actualmente reciben Asistencia Alimentaria pueden solicitar el reemplazo de los alimentos destruidos como resultado del daño reciente de la tormenta o el deterioro como resultado de un corte de energía. Como regla general, los alimentos se conservarán 4 horas si se almacenan en un refrigerador, de 24 a 48 horas si se almacenan en un congelador. 

  • Envío digital: descargue y complete el formulario de solicitud, luego envíe una imagen clara del formulario a:
  • Los formularios están disponibles en las oficinas locales del DHS y también están disponibles por correo. Los formularios en papel completos se pueden enviar a las oficinas locales en persona, por correo o por fax. Utilice nuestro localizador de oficinas del DHS para encontrar la más cercana a usted.
  • Los formularios también se pueden recoger en la biblioteca. Si no puede tomar una foto y enviarla a la dirección de correo electrónico, coloque su solicitud en un sobre y colóquela en uno de los buzones de la biblioteca y una vez al día se revisarán y el personal se las enviará por correo electrónico.

D-snap expansion

The U.S. Department of Agriculture (USDA) today announced that low-income Iowa residents in 10 additional counties recovering from the effects of the derecho storm that hit the Midwest in August could be eligible for a helping hand from the USDA Disaster Supplemental Nutrition Assistance Program (D-SNAP). The agency also provided an extension for current SNAP households to report storm-related food loss and receive replacement benefits.

U.S. Secretary of Agriculture Sonny Perdue said that households who may not normally be eligible under regular Supplemental Nutrition Assistance Program (SNAP) rules may qualify for D-SNAP – if they meet the disaster income limits and have qualifying disaster-related expenses.

“Now that 10 additional counties have been declared disaster areas, we have another resource we can provide hard-hit residents trying to recover from the devastation,” said Secretary Perdue. “This Administration will continue working closely with Iowans to make sure they get the food they need.”

The 10 counties that will be implementing D-SNAP are: Polk, Boone, Jasper, Poweshiek, Story, Marshall, Scott, Benton, Cedar, and Tama. D-SNAP will be run in waves, with the first five counties making the program available starting on September 15, and the second set of counties launching their D-SNAP on September 22.

For more information about Iowa SNAP, visit the Iowa Department of Human Services website.

Marshall County residents can apply in person at the DHS Office in Marshalltown from 9/22 to 9/27. For more information, click here to see their flyer.

Grab and Go Meals for students

Starting Tuesday, August 18, Grab and Go meals will be available for children under the age of 18. Meals can be picked up weekdays (Monday through Friday) 11:30 to 12:30 from the front of Miller Middle School and one mobile route. Meals for the weekend are available on Friday. Meals are first come, first serve.

Storage for displaced families:

Families who are displaced during repairs: U-Haul facilities across the state are offering Iowans one month of free access to a self-storage unit. Local info: U-Haul Moving & Storage of Marshalltown, 1720 S. Center St. Marshalltown. (641) 752-9466


The Salvation Army will return to regular business on Monday, August 17, 2020. Office hours are Monday-Friday 9am-12pm and 1pm-4pm. Sal’s Cupboard will operate Monday-Thursday 9:30am-11:30am and 1:30pm-3:30pm and Friday 9:30am-11:30am. The Salvation Army encourages anyone who is in need whether storm related or not to stop in or call 641-753-5236 for assistance. The Salvation Army will be available for those needing cooling assistance on a restricted basis. Masks and social distancing will be REQUIRED while in The Salvation Army building. The Salvation Army asks only one person per household to enter the building.

For additional information contact 641-753-5236.

Open Laundry Mats:

Alpine Laundry Mat 808 S 6th St

8th Ave Laundry Mat – East Main St/8th Ave

Maytag laundry Mat 107 E Southridge Rd

Debris Removal

Debris removal has officially started. Vegetative debris can be left on the curb. Building and construction materials cannot be left on the curb.

Terrace Tree Issues

Hazardous limbs should be reported to Becky in Parks and Recreation (754-5715).  This is a broken limb or branch that poses an immediate threat to the public right-of-way.

Team Rubicon is coming to town this weekend to provide volunteer assistance with cleanup. They are looking for properties with significant damage. Team Rubicon scouts will be on the ground this weekend. Full crews come next week. These are free services. This volunteer group is approved for operations.

Christian Aid Ministries is in town providing volunteer cleanup assistance. Volunteers will have blue vests on and their vehicles and trailers will have their logo on them (white/blue). They may have another group with them in yellow vests. These are free services. This volunteer group is approved for operations.

COVID-19 is still a thing. Mask up. Social distance. Wash those hands. Be safe.

Faxing and scanning Services

The library is currently unable to offer faxing services to the public, but the organizations listed below are currently able to do so:

Minuteman Printing
Address: 101 S 1st St, Marshalltown, IA 50158
Hours: 8AM-5:30PM, M-F
Phone: (641) 752-7700

Marshalltown Hy-Vee
1706 South Center Street
Hours: 8AM-8PM, M-F. Saturday & Sunday 9AM-5PM.
Phone: 641-752-6711

The UPS Store
125 W Merle Hibbs Blvd
Hours: 8AM–7PM, M-F. Saturday 9AM–2PM
Phone: (641) 754-0088

Scanning to an email is available at the library for free.

List of licensed tree trimmers

The City of Marshalltown has a requirement that tree trimmers, removal services, or stump grinding services, have a City-issued license.  The purpose of this license is to help protect residents from someone who is not properly insured or registered to do business in the State of Iowa.

To see a list of licensed tree trimmers, visit the city’s website here

Marshalltown Compost Services

Please be advised that it may be weeks before city crews can make it through every neighborhood to pick up vegetative debris and tree limbs from the curb. If you have the ability to transport this debris to the Marshalltown Compost Facility yourself, your assistance is greatly appreciated. Vegetative debris may be left on the curb if necessary for city pick up. Please help us if you can.

Please do not place construction debris or building materials on the curb. The city is not picking this type of debris up at this time.

NEW HOURS – The compost facility will be open daily from 6 am-8 pm. These extended hours are temporary to allow people more time to complete storm cleanup. All compost related fees are being temporarily waived.

The compost facility is located at 901 Woodland St, Marshalltown.

disaster Scam Awareness

Following the severe storm that hit Marshalltown the Marshalltown Police Department is warning citizens to be aware of scams.

While most contractors coming to help Marshalltown are reputable, some will not be. The Department offers the following tips to protect yourself from scams

Research the business-Obtain the contractor’s name, address, and telephone number. Check with the Better Business Bureau, conduct a basic internet search and ask for references.

  • Get several estimates and be cautious of a contractor who quotes a price drastically less than others.
  • Do not make large payments in advance, be wary of contractors who ask you to sign over your insurance check or ask you to establish a line of credit with a local lumber store.
  • Insist on a written contract detailing the costs, the work to be done, the starting and ending dates and any verbal promises made by the contractors.
  • Consider paying with a credit card as this may give you greater protections to dispute unauthorized charges, which paying with cash does not.

If a contractor’s promises seem too good to be true, they probably are. If you believe you have been scammed, please call the Department as soon as possible at 641-754-5725 as this will give us a better chance to prevent further scams and apprehend those responsible.

Tras la severa tormenta que azotó Marshalltown, el Departamento de Policía de Marshalltown advierte a los ciudadanos que estén al tanto de las estafas.

Si bien la mayoría de los contratistas que vienen a ayudar a Marshalltown tienen buena reputación, algunos no lo serán. El Departamento ofrece los siguientes consejos para protegerse de las estafas

Investigue el negocio: obtenga el nombre, la dirección y el número de teléfono del contratista. Consulte con Better Business Bureau, realice una búsqueda básica en Internet y solicite referencias.

  • Obtenga varias estimaciones y tenga cuidado con un contratista que cotiza un precio drásticamente menor que otros.
  • No realice grandes pagos por adelantado, desconfíe de los contratistas que le piden que firme su cheque de seguro o le piden que establezca una línea de crédito con una tienda de madera local.
  • Insista en un contrato por escrito que detalle los costos, el trabajo a realizar, las fechas de inicio y finalización y cualquier promesa verbal hecha por los contratistas.
  • Considere pagar con tarjeta de crédito, ya que esto puede brindarle mayores protecciones para disputar cargos no autorizados, lo que no ocurre con el pago en efectivo.

Si las promesas de un contratista parecen demasiado buenas para ser verdad, probablemente lo sean. Si cree que ha sido estafado, llame al Departamento lo antes posible al 641-754-5725, ya que esto nos dará una mejor oportunidad de prevenir más estafas y detener a los responsables.

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