Resources for Individuals

Please make sure to call businesses or organizations before visiting, as hours and services may have changed due to COVID-19.


Marshall and Story Counties:
Story County Family Development
Food assistance, crisis assistance, energy assistance, referrals
Phone: (515) 956-3333

YSS of Marshall County
22 North Center Street
Marshalltown, IA 50158
Phone: (641) 752-2300

YSS has moved all counseling across Iowa to ‘telehealth services’ using technology and can help anyone across Iowa from the comfort of their own home. It’s easy with a smart phone, tablet of computer. Simply contact us at (515) 233-2250 for more information.

Child Abuse Prevention Services
306 South 17th Avenue
Marshalltown, IA 50158
Phone: (641) 752-1730

Filing for unemployment


To be eligible for UI benefits the claimant must:

  • be totally or partially unemployed
  • have worked and earned a minimum amount of wages in work covered by UI in the last 15 to 18 months
  • have lost his or her job through no fault of their own
  • be able and available for work
  • NEW! Verify your identity through online verification or provide required documents
  • be actively seeking work (work search may be waived if certain criteria are met)
  • be registered for work (unless the work search requirement is waived).

Click here to file a claim for unemployment.

tax information

AARP will not be doing taxes at the library this year. For information on where you can get tax help through the IRS or other programs, click here.

Emergency Food services

Emergency Food Box
109 S 3rd St
Marshalltown, IA 50158
Phone: (641) 753-0486

Call for details on hours and services.

House of Compassion
211 W Church St
Marshalltown, IA 50158
Phone: (641) 752-5999

Free evening meal at 5 PM, Sunday through Friday.

The Salvation Army of Marshalltown
107 West State St.
Marshalltown, IA 50158

Office hours: Monday – Friday, 9 a.m. – 4 p.m.

USDA Assistance Programs

SNAP used to be known as Food Stamps, and provides monthly funds for the purchase of groceries. SNAP can help you be more flexible with your food resources. Learn more about SNAP and how to apply.

WIC is short for Women, Infants and Children, and provides resources for low-income pregnant, breastfeeding and postpartum women, as well as infants and children up to age five who are at risk. Learn more about WIC and how to apply.

Iowa Legal Aid

Iowa Legal Aid, in partnership with the Iowa State Bar Association and the Polk County Bar Association’s Volunteer Lawyers Project, has developed a legal hotline for coronavirus/COVID-19 – related legal issues. The Iowa COVID-19 Legal Advice Hotline – 1-800-332-0419 – is now live.

The Iowa COVID-19 Legal Hotline is a free service available to Iowans who are experiencing legal issues due to the public health crisis. Iowa Legal Aid is hosting the hotline and working closely with the Iowa State Bar Association and the Polk County Bar Association’s Volunteer Lawyers Project, to get all Iowans access to the key legal information and advice they need during this crisis.

The Hotline operates between the hours of 9:00 a.m. and 4:00 p.m., Monday through Friday.  Iowans experiencing any type of legal problem related to the coronavirus/COVID-19 crisis, such as facing eviction, being denied unemployment benefits, experiencing employment issues, or being a victim of identity theft, can call 1-800-332-0419.  Callers will leave a message and Iowa Legal Aid staff will call them back.  Those who meet Iowa Legal Aid’s guidelines will be connected with an Iowa Legal Aid attorney; those who are outside of Iowa Legal Aid’s guidelines will be connected with volunteer attorneys through the Iowa State Bar Association and the Polk County Bar Association’s Volunteer Lawyers Project.

Other Helpful Links

What to do if you are sick

Call Iowa Concern for Help Coping with the Stress of COVID-19

Employee rights under the Families First Act

Marshall County Resource Guide

Information from the Iowa Department of Health

Iowa Unemployment Insurance information

Mortgage, rent and utility assistance

MICA’s Low-Income Home Energy Assistance Program

Information from Governor Kim Reynolds

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