Walkthrough phase scheduled to resume february 1, 2021
walkthrough phase details
The Marshalltown Public Library (MPL) is beginning its walkthrough phase of reopening to the public on July 15. Our focus for the walkthrough phase will be on short visits and reduced interaction with staff for the health and safety of visitors and staff. These guidelines will be in place until further notice, and are subject to change, as circumstances warrant.
If you or a member of your household are sick or have been exposed to someone with Covid-19 in the last 2 weeks, do not come to the library. Contact library staff about other options to get materials at 641-754-5738 x2.
What to expect during the Walkthrough Phase:
- The library building will be open to patrons Monday through Friday, excluding holidays, from 12pm to 6pm.
- Curbside Pick-up will be available with scheduled pick-up times from 10 am to 5:45 pm Monday through Friday and Sundays from 1-3 pm
- Library staff is available by phone from 9 am to 5:30pm.
- Library visitors and staff are required to wear a mask covering their mouth and nose at all times while they are in the library. A limited supply of masks is available for visitors that do not have a mask.
- If you are unable to wear a mask, please contact the library at 641-754-5738 ext. 2 for other options, including curbside pickup of materials, print jobs, and other services.
- Babies and toddlers are exempt from wearing a mask, but must be immediately supervised by their parent or a caregiver while in the library.
- Patrons should limit their visit to 45 minutes or less to check out materials or use the computer as necessary.
- Visitors must keep six feet of space between themselves and other visitors. We will have spots on the floor for people to stand when they are waiting to check out materials. Please use good judgement and be respectful of others.
- Children 9 and under must be immediately supervised by a parent or caregiver who is 15 or older. We ask that families stay together in the building during this time. If possible, families should send one family member to check out materials for the whole family.
- All high touch items like toys, games, tablets, touch screen computers, etc. in the Youth Dept. are unavailable during this phase.
- Most seating has been removed from the library and study and meeting rooms are unavailable for use at this time. Meeting and study rooms will not be available, including reservations for future dates, until further notice. The library cannot serve as a place for people to gather at this time.
- Summer reading program is virtual for all ages this year—check it out at https://marshalltownlibrary.beanstack.org/
- Computer use will be limited to a 40 minute session, and available by appointment during our open hours. There will be six computers available in the Info Desk area and 1-2 computers available in the Youth Department. Reserve a computer time by calling the Information Desk at 641-754-5738 ext. 4. We are not able to accommodate entertainment use of computers at this time. One-on-one help with computers, copiers, and printers will not be available during this time. Disinfecting wipes and hand sanitizer will be available for those that wish to use them.
- Please bring your own change for the copy machine. Our copier accepts $1 bills as well as quarters, nickels, and dimes. We will accept check or credit card for paying library fines and fees.
- The library’s faxing service will not be available. Please ask staff for other faxing locations in town.
- There will be limited bathrooms available, only for emergency situations.
- Please return ALL materials in the outdoor book returns in the walk up book drop in the front of the building, or the drive-up return on the back.
- Please allow 5 days for all materials to be checked off your account due to our quarantining of materials. Your items will not accrue late fees during the quarantine period.
- No book donations are accepted during this phase.
As always we appreciate your patience and understanding as we move through our phased reopening. We are looking forward to seeing you again July 15.
Frequently asked questions
Can I return my books to the library?
Yes. They can be returned in the walk-up book drop on the south side of the building or in the drive-up book drop on the north side of the building off of Linn Street.
I applied for a digital library card while the library was closed. How can I check out physical items?
In order to change your digital library card (which only allows you to check out one physical book at a time) to a regular library card, bring in something to the library that shows your name and current address (a driver’s license or ID; or an official piece of mail like a utility bill), and we can get you your library card.
I returned items, but they’re still showing up on my library account. Why is that?
The library is quarantining returned material for four days before checking items in, as per recommendations from the CDC about the surface life of COVID-19. You will not receive overdue fines during the four days that we quarantine items.
For those who would rather not come into the library
If you are not wanting to come into the building, patrons can access eBooks, streaming services, and more by visiting our Online Resources page, and check out our Curbside Pick-up page for more info about requesting Curbside Pick-up of books and other items. Families can find information on fun learning activities to do at home here.
more information about covid-19
Thank you for your cooperation in keeping our community safe. We will update this page as more information comes out.